When shopping for cannabis products, it is important to find a store that has excellent customer service, after all, you are trusting the establishment with your money and personal information.
A company that treats its customers well should be rewarded with repeat business and new customers as well.
Finding a dispensary with an excellent customer service rating requires some detective work and the first step is understanding what makes a good customer service rating.
Below we discuss everything from how to find a good customer service rating in an industry saturated by less than ethical companies to how to identify an establishment that stands out from the rest of the pack.
Read on to learn more about excellent customer services at dispensaries and why they are so important to your future visits.
How to Find a CBD Dispensary With an Excellent Customer Service
Finding CBD’s best online dispensary with excellent customer service is easier than you think, the top three places to start looking for a CBD store with excellent customer service are online reviews, your local store, and local publications, let’s look at these in a bit more detail:
Online Reviews Online reviews are an excellent place to begin your search for a dispensary with excellent customer service, the best online reviews provide helpful, real-world insights into the customer service experience at a particular dispensary.
Better yet, the reviews should provide a balanced perspective, that is to say, the reviews should be from people who have different experiences at the dispensary than you do.
The key to finding great reviews is to find CBD stores with a positive number of reviews while there is no magic number, you should be looking for a store with at least a few customer reviews that paint a positive picture of the experience.
Ideally, you want a large percentage of the reviews to be positive as well, when searching online, keep in mind that the customer reviews you find may be from people who are visiting the establishment or from people who have used the product before and are writing an honest review based on that experience.
Your Local Store
Your local store is another excellent place to find a high-quality CBD store with excellent customer service, while you can find stores that have good ratings online, most customers will base their decision on what they see and experience firsthand.
When visiting your local store, ask about customer service and whether you are greeted with a smile when you walk in.
You may also want to ask your fellow customers about their experience with the store, if many people have positive things to say, that can be a good sign that the store is on the up and up.
Local Publications
Another great way to find a high-quality CBD store with excellent customer service is to look through local publications, in particular, look through magazines and newspapers that cover the local area, by scanning these publications, you can quickly identify what publications cover your local areas and what their editorial line is.
After a few minutes of flipping through the pages, you should be able to identify publications that are likely to give a favorable review to the establishment by quickly scanning through these publications, you can also quickly identify publications that are likely to give a negative review as well.